The City of Centralia records and measures department
performance using comparative performance measurement practices. In 2007, the
City of Centralia formulated and began recording performance measures for the
thirteen departments/divisions that comprise the City government. The City
implemented the practice of measuring performance to ensure accountability in
departmental and organizational wide goals and objectives. Each department has specific
performance objectives and measures that both tie into Centralia’s Strategic
Plan and Comprehensive Plan. Performance measures and objectives are derived
from national benchmarks established through national standards, industry
standards, performance of similarly composed governments and expected
performance set by either City Council or City Management. City Council and
City Management use this performance data for the planning, budgeting and
allocation of City tax dollars and resources.